Your gamers aren’t playing around.
Let’s face it: in gaming, the competition is fierce. If your gamers are dissatisfied, they’ll just play something else. And, thanks to the rise of mobile gaming, players no longer fit neatly into a single category. This increasingly diverse community expects much more than engaging gameplay. They expect fast and personalized customer service, in their native language.
Up your service with AI
Artificial Intelligence and automated translation platforms are making it possible for gaming companies to stay on top of the trends that are reshaping the gaming industry. Gaming companies can incorporate AI into their workflows to reduce response times, improve self-service options, and increase overall customer satisfaction. Happy gamers tend to stick around.
gamers worldwide in 2018
of customers more inclined to purchase online when product info is in their native language
of customer interactions handled by humans, not AI, by 2020